Check our services status at a glance
| Title | IMAP/POP authentication issues |
| ID | Operation #117 |
| State | completed |
| Beginning date | 07/31/2013 1:49 p.m. |
| End date | 07/31/2013 3:11 p.m. |
| Affected servers |
|
| 07/31/2013 1:50 p.m. |
We’re having authentication issues to a repeated crash. We’re investigating. In the meantime, if you get authentication errors, please try again. |
| 07/31/2013 2:23 p.m. |
We’re still trying to figure out why Dovecot’s auth process is repeatedly crashing, although nothing has changed for months. |
| 07/31/2013 2:51 p.m. |
We think we’ve found the issue. Still not 100% sure. |
| 07/31/2013 3:12 p.m. |
Issue solved. Our internal authentication database was flooded by requests due to a client sending spams (account hacked), which increased the response time up to Dovecot’s internal timeout, which eventually triggered the bug. Isolating our internal database is in our TODO. |
