Status

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Title SMTP / FTP / IMAP down
ID Operation #284
State completed
Beginning date 05/12/2015 10:58 a.m.
End date 05/12/2015 11:24 a.m.
Affected servers

Messages

05/12/2015 10:59 a.m.

We are working on the issue.

05/12/2015 11:20 a.m.

The issue should be resolved.

05/12/2015 11:30 a.m.

Here is what happened: we upgraded our internal database schema, as we frequently do, but it triggered an unexpected CASCADE which deleted other tables/views.

As a result, the IMAP/SMTP/FTP/WebDAV daemons were unable to perform authentication until we restored a backup.

No data has been lost during the operation.