Servers status
Check our services status at a glance
- ID:
- 399
- Title:
- mysql1 performance degraded
- Status:
- completed
- Started date:
- 03/31/2016 1:29 p.m.
- End date:
- 04/01/2016 5:26 p.m.
- Involved servers:
- mysql1
Upgrades
13:30
We’re investigating.
14:05
We’re still trying to understand why we’re having issues.
14:55
We don’t have an ETA yet, we’re still investigating.
15:09
We seem to have found a temporary workaround.
16:37
We’ll continue using the workaround for now and keep investigating for a more permanent fix.
9:37
The workaround is not as effective as yesterday, we’re observing a higher system load than usual.
10:55
We’re pretty sure the underlying issue is a MySQL bug. Upgrading to a major MySQL version with no prior notification to our clients is not something we want to do.
We’re instead installing a new MySQL server (running MariaDB 10.1). Clients that want to migrate from mysql1 to this new server should contact us by opening a support ticket from their administration panel.
13:45
The new MySQL server is ready, migrations will start shortly (for clients that opened a ticket).
15:02
We’ve restarted mysql1 10 minutes ago, it’s been running smoothly since then, although we cannot explain why.
17:29
mysql1 is still running fine. Migrations have been suspended for now as some databases refuse to get reimported and we’d like to find a proper solution until we resume the process.