Servers status

Check our services status at a glance

ID:
9
Title:
Issues on http6 server
Status:
completed
Started date:
08/25/2011 6:05 p.m.
End date:
08/25/2011 6:29 p.m.
Involved servers:
http6

Upgrades

08/25/2011
18:23

The server encounters some issues but everybody is not affected. We’re investigating.

08/25/2011
18:40

The server is up again. More details later.

08/25/2011
19:01

Temporary network issues between one of our internal servers and the http6 server caused its HTTP proxy to stop accepting a large number of requests. The HTTP proxy has 2 levels of redundancy which should have prevented this issue to occur.

Simulations had been run before and didn’t exhibit this problem. We’re still trying to figure out what went wrong exactly.

08/26/2011
17:46

We’ve found the cause of the issue: a software error introduced in a recent major upgrade of our HTTP proxy (put into production on August, 8th).

We’ve fixed it and have deployed a new version of the proxy on some test servers. It will be deployed on all servers in the next few days.