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ID :
117
Titre :
IMAP/POP authentication issues
Statut :
terminé
Date de début :
31 juil. 2013 13:49
Date de fin :
31 juil. 2013 15:11
Serveurs concernés :
imap1 imap2

Mises à jour

31 juil. 2013
13:50

We’re having authentication issues to a repeated crash. We’re investigating. In the meantime, if you get authentication errors, please try again.

31 juil. 2013
14:23

We’re still trying to figure out why Dovecot’s auth process is repeatedly crashing, although nothing has changed for months.

31 juil. 2013
14:51

We think we’ve found the issue. Still not 100% sure.

31 juil. 2013
15:12

Issue solved.

Our internal authentication database was flooded by requests due to a client sending spams (account hacked), which increased the response time up to Dovecot’s internal timeout, which eventually triggered the bug.

Isolating our internal database is in our TODO.