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ID :
35
Titre :
Webmail is slow
Statut :
terminé
Date de début :
23 mai 2012 11:00
Date de fin :
29 mai 2012 13:00
Serveurs concernés :
imap1 imap2

Mises à jour

23 mai 2012
12:47

IMAP access (including webmail) is slowed down. An unusual IO spike seems to be the culprit, we’re investigating.

23 mai 2012
13:18

We were probably wrong: the IMAP connection (which queries our internal databases) seems to be longer than usual. Since the webmail reconnects on each page view, everything feels slower. Normal IMAP accesses are not much impacted, since you usually connect only once for the entire session.

23 mai 2012
13:32

The speed is now almost back to normal. We’ll still have to make some internal changes to make sure it won’t happen again.

23 mai 2012
16:21

Caching has been enabled to speed up authentication. We still work on our internal database queries to speed that up too.

29 mai 2012
13:01

We’ve further optimized our queries. The webmail is now faster than it was even before this issue.