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Titre | http7 hardware replacement |
ID | Opération #47 |
État | terminé |
Date de début | 3 août 2012 19:01 |
Date de fin | 3 août 2012 23:40 |
Serveurs concernés |
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3 août 2012 12:01 |
The machine will be replaced. All accounts will be smoothly transferred over the new machine. Expected downtime: a few seconds per account. A final reboot of the new machine will then be done to make sure everything is OK, with an additional ~60 seconds downtime. |
3 août 2012 19:01 |
We’re starting the operation. Note: accounts will be migrated over the next few hours. A tiny HTTP downtime is expected (a few seconds), but SSH, FTP and WebDAV accesses will be unavailable for longer (until the whole server is migrated). |
3 août 2012 22:33 |
The migration is almost complete. We’ll soon transfer the IP addresses over the new machine and finally reboot it. |
3 août 2012 22:44 |
A kernel crash during the reboot caused an unexpected HTTP downtime. |
3 août 2012 22:52 |
The hard reboot causes XFS to recover the disk. |
3 août 2012 23:02 |
Taking a lot of time, we’re investigating. |
3 août 2012 23:20 |
Unfortunately, XFS is taking ages to mount (recover) the filesystem. It could take hours. We’re still considering our options there. |
3 août 2012 23:26 |
The filesystem has mounted. We’re making sure everything is OK. |
3 août 2012 23:37 |
SSH, FTP and WebDAV accesses are back. Everything seems to be working properly. We’re still reviewing everything. |
3 août 2012 23:50 |
The migration is completed. Needless to say, it didn’t happen as expected, due to that final kernel crash. The HTTP downtime should not have exceeded a couple of minutes. We’re very sorry about the inconvenience. If your account is not working properly since the migration, please open a support ticket. We’ll still need to schedule a reboot tomorrow night. The frequent hardware issues with http7 over the last few months should now be history. |