Statuts des serveurs

Vérifiez l'état de nos services d'un seul coup d'œil

ID :
17
Titre :
Global slowdowns
Statut :
terminé
Date de début :
14/12/2011 18:37
Date de fin :
15/12/2011 22:44

Mises à jour

14/12/2011
18:37

We’re investigating.

14/12/2011
19:02

A network issue is most certainly the cause of these slowdowns. Things are looking better right now, we’re still monitoring the situation.

14/12/2011
19:09

Everything is now working as normal. We’re still monitoring.

14/12/2011
23:03

Slowdowns are back.

15/12/2011
1:56

The issue is due to intermittent packet loss (~3%). It seems resolved for now.

15/12/2011
10:29

The intermittent packet loss is back again.

15/12/2011
11:14

We’re doing everything we can to resolve this issue.

15/12/2011
11:37

No more packet loss for now, but we’re still in contact with our provider to have this issue solved once and for all.

15/12/2011
16:03

Packet loss is back again.

15/12/2011
16:20

We’re still in contact with our provider about the issues. We’re also trying something that may help mitigate the packet loss.

15/12/2011
17:05

No more packet loss for now. Our provider has trouble identifying the issue; in the meantime, we’ll deploy something new by the end of the day. We hope it will solve 90% of the problems.

Sorry again for all the trouble, we realize how painful it is, especially in this Christmas period.

15/12/2011
18:31

Several servers will be rebooted in order to deploy the fix we discussed earlier. Expected downtime is a few minutes - usually less than 2.

15/12/2011
20:47

The packet loss is back, we’re started rebooting a few servers. The fix is not deployed yet.

15/12/2011
21:04

Good news: we’ve started deploying the fix, and it works well. The issue is NOT resolved yet (slowdowns are still here), but it should hopefully be in the next couple of hours.

15/12/2011
21:28

The fix has been deployed on most servers.

15/12/2011
22:42

All HTTP servers have the fix applied, all websites are now responsive as usual.