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Check our services status at a glance

Title http7 hardware replacement
ID Operation #47
State completed
Beginning date 08/03/2012 7:01 p.m.
End date 08/03/2012 11:40 p.m.
Concerned servers
  • http7

Messages

08/03/2012 12:01 p.m.

The machine will be replaced. All accounts will be smoothly transferred over the new machine. Expected downtime: a few seconds per account. A final reboot of the new machine will then be done to make sure everything is OK, with an additional ~60 seconds downtime.

08/03/2012 7:01 p.m.

We're starting the operation.

Note: accounts will be migrated over the next few hours. A tiny HTTP downtime is expected (a few seconds), but SSH, FTP and WebDAV accesses will be unavailable for longer (until the whole server is migrated).

08/03/2012 10:33 p.m.

The migration is almost complete. We'll soon transfer the IP addresses over the new machine and finally reboot it.

08/03/2012 10:44 p.m.

A kernel crash during the reboot caused an unexpected HTTP downtime.

08/03/2012 10:52 p.m.

The hard reboot causes XFS to recover the disk.

08/03/2012 11:02 p.m.

Taking a lot of time, we're investigating.

08/03/2012 11:20 p.m.

Unfortunately, XFS is taking ages to mount (recover) the filesystem. It could take hours. We're still considering our options there.

08/03/2012 11:26 p.m.

The filesystem has mounted. We're making sure everything is OK.

08/03/2012 11:37 p.m.

SSH, FTP and WebDAV accesses are back. Everything seems to be working properly. We're still reviewing everything.

08/03/2012 11:50 p.m.

The migration is completed.

Needless to say, it didn't happen as expected, due to that final kernel crash. The HTTP downtime should not have exceeded a couple of minutes. We're very sorry about the inconvenience.

If your account is not working properly since the migration, please open a support ticket. We'll still need to schedule a reboot tomorrow night.

The frequent hardware issues with http7 over the last few months should now be history.